At DasMonk LLC, we are committed to providing quality content and services related to pilgrimage routes, monastic retreats, and sacred destinations. Please read our refund policy carefully to understand your rights and our obligations.
1. General Refund Policy
DasMonk LLC does not offer refunds for digital content, guides, or informational resources purchased through our website dasmonk.com. Due to the nature of these products, all sales are final.
However, if you experience issues accessing the content or believe there was an error in your purchase, please contact us, and we will work to resolve the matter.
2. Refunds for Services
If DasMonk LLC offers any consultation or personalized itinerary planning services, refunds will be handled on a case-by-case basis. The following terms apply:
Cancellation by Customer: If you cancel a service before it has been provided, you may be eligible for a partial refund, depending on the stage of the service.
Cancellation by DasMonk LLC: If we are unable to deliver the agreed-upon service due to unforeseen circumstances, you will receive a full refund.
Processing Time: Approved refunds will be processed within 5–10 business days to the original payment method.
3. No Refunds for Third-Party Services
DasMonk LLC may provide recommendations or links to third-party services such as accommodations, tours, or transportation providers. However, we are not responsible for their refund policies. If you have issues with a third-party service, you must contact them directly.
4. Requesting a Refund
To request a refund, please contact our support team with the following details:
Your name and email address
Order or transaction details
Reason for the refund request
📧 Email: [email protected]
📞 Phone: +1 203-564-5429
📍 Address: 6 Landmark Square, 4th Floor, Stamford, CT 06901, US
We will review your request and respond within 3–5 business days.
5. Changes to This Refund Policy
DasMonk LLC reserves the right to modify this refund policy at any time. Any updates will be posted on this page, and the "Last Updated" date will be revised accordingly.
Last Updated: March 2025